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You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use "Li Ming"
instead.
Do not write the address. (10 points)
Dear sir or madam,
I am a frequent user of the library, and would like to thank you for
providing students with such excellent service. That said, I have two
suggestions for you to better your service.
First, it would be very helpful if you would provide an outdoors
drop-off slot for books. I often walk by the library on my way home
from class, and it would save me a lot of time if I could simply drop
my books in the slot rather than going inside and giving the books to
the librarian.
Second, I would be delighted if you would expand the size of the
computer lab. Currently, I often have to wait for quite a while
before a computer becomes available.
Many thanks for considering my suggestions.
Sincerely,
Li Ming
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