Lesson 1  Welcome Customers

Key Sentences

Good morning, sir.

Good afternoon, madam.

Hello, Mr.Jones.

Can I help you?

I want to change some money.

This way, please.

Thank you.

Not at all.

How much would you like to deposit?

Dialogue 1

A: Good morning, madam.

B: Good morning.

A: May I help you?

B: Yes, I want to change some money.

A: This way, please.

B: Thank you.

A: You're welcome.

Notes:  

1. Good morning. Good afternoon. Good evening. Good night.

2. Thank you. Thank you very much. Thank you so much. You're welcome.

Once again

A: Good morning, madam.

B: Good morning.

A: May I help you?

B: Yes, I want to change some money.

A: This way, please.

B: Thank you.

A: You're welcome.

Dialogue 2

A: Good afternoon, Mr. Anderson.

B: Good afternoon, Miss Li.

A: How nice to see you again!  

B: Nice to see you, too.

A: It's been a long time, hasn't it? How are you?

B: Fine, thank you. And you?

A: Very well too, is there anything I can do for you?

B: Yes. Could you guide me to where I can change money?

A: Sure, Mr. Anderson, please come along with me.

B: Thank you.

A: My pleasure.

Notes:

1. Good afternoon, Mr. Anderson. Mr. Mrs. Miss Ms

2. How nice to see you again! I'm glad to see you again. It's good to see you again

Once again

A: Good afternoon, Mr. Anderson.

B: Good afternoon, Miss Li.

A: How nice to see you again!  

B: Nice to see you, too.

A: It's been a long time, hasn’t it? How are you?

B: Fine, thank you. And you?

A: Very well too, is there anything I can do for you?

B: Yes. Could you guide me to where I can change money?

A: Sure, Mr. Anderson, please come along with me.

B: Thank you.

A: My pleasure.

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