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银行英语口语对话:如何回答客户问题?

作者:stephen    文章来源:方向标英语网    点击数:    更新时间:2011-2-24 【我来说两句

对话(1)

Customer: Excuse me, but can I draw on my account for payment of things I buy in China?

顾客:劳驾,请问我能不能提取存款偿付我在中国买东西的费用?

Clerk: Certainly, sir. How much do you draw?

职员:当然可以,先生。您要取多少钱?

Customer: RMB 8,000, please. Would you please tell me my balance?

顾客:请给我人民币8000元。请把我帐号上的节余金额告诉我好吗?

Clerk: Yes, sir. Your balance is RMB 34,000.

职员:好的,先生。你的帐户余额是人民币34000元。

Customer: I am sorry, but may I ask one more question?

顾客:对不起,我能不能再问一个问题?

Clerk: Of course, please do. What is it?

职员:当然可以了。请问是什么问题?

Customer: What is the interest rate for the saving account?

顾客:储蓄存款的利率是多少?

Clerk: The detailed information is on the board. Please go and see it.

职员:详细的情况在那块利率牌上。请去那里看看吧。

Customer: Many thanks.

顾客:非常感谢。

对话(2)

Customer: Excuse me, but could you help me?

顾客:对不起,能帮我一个忙吗?

Clerk: With pleasure. What can I do for you?

职员:很高兴为您效劳。我能为您做些什么?

Customer: Could you tell me where I can find Mr. Zhang?

顾客:请告诉我张先生在哪里,好吗?

Clerk: Sure Miss. Mr. Zhang is upstairs.

职员:没问题,小姐。张先生在楼上。

Customer: Thank you very much.

顾客:非常感谢。

Clerk: Not at all, miss.

职员:不客气,小姐。

对话(3)

Customer: Do you charge for cheques?

顾客:请问,兑换支票你们收手续费吗?

Clerk: Yes we do. Each cheque you write will cost RMB 2.

职员:是的,我们收手续费。您每开一张支票就要花人民币2元。

Customer: Do I have to deposit a large sum of money if I want to open a cheque-savings account?

顾客:如果我要开一个支票储蓄帐户,我必须存一大笔钱吗?

Clerk: Not necessarily, sir.

职员:不一定的,先生。

Customer: Regarding the interest rate, what is the difference between a savings account and checking account?

顾客:在利率方面,储蓄存款和支票存款有什么不同?

Clerk: Not big difference, sir.

职员:没有太大的区别,先生。

Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?

顾客:我知道了。我想开一个支票存款帐户。300美元作最低存款额够了吗?

Clerk: Definitely.

职员:足够了。

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