三、接酒店营业区，后台区，办公室电话：
OPERATOR，您好，总机！
四、住客电话询问：
01、 内线电话免费。
There is no charge for in -house call


02、 您能直拨电话。
You can make a dial-direct call
03、 我们酒店设有国际直拨和国内直拨电话系统，如果您要拨打国际直拨电话，请您拨XXX，如果您要拨国内直拨电话，请拨XXX，如果您还有其它需要帮忙的，请打电话给我们，我们会尽力而为；
We have got DDD and IDD system in our hotel , if you want to make a DDD, you can dial xxx , and if you want to make a IDD , you can dial XXX .if you have anything else, you can call us again , we will help you , sir / madam
04、 我会立刻为您查找，然后打电话给您；
I 'll check immediately and call you back in a moment
05、 请稍等一会儿好吗？我马上为您查找；
Would you mind waiting a minute , I'll check it for you right now
五、代客人接国际，国内长途；
01、 您能告诉我您要拨打的电话是自付电话，受付电话或是信用卡付费电话吗？
Could you please tell me the form of payment , is it a pay call , collect call or credit card call , sir / madam ?
02、 请问这是自己付费还是对方付费电话？
Is this a paid call or collect call?
03、 您能告诉我电话的国家代码，地区代码和电话号码吗？
Could you please tell me country code , the area code and telephone number, sir /madam?
04、 您能告诉我您要打的是叫人电话还是叫号电话吗？
Could you please tell me what kind call would like : a person to person or station to station call , sir/madam?
05、 您能告诉我对方的电话吗？
Could you please tell me who are you want to speak ?
06、 能告诉我您的名字是怎么拼的吗？
Could you please spell your name ?