表现职业化

　　Be professional.

　　Looking businesslike is the first step to acting businesslike, and people will take you more seriously if you are well-groomed. This also applies to body language, so always make eye contact and keep good posture, or you may appear to lack confidence.

　　(表现职业化。衣着职业化是体验你是否专业的第一步，如果你注意修饰的话，人们对待你总是更认真一些。这还适用于肢体语言，要经常和别人进行眼神交流并保持好的身体姿势，否则会看起来象没有自信的样子。)

记住对方的名字

　　Make it personal.

　　Remember people’s names and they will remember you. Do everything you can to avoid addressing a message “Dear Sir/Madam”. Remember that business is about building relationships.

　　(针对个人。记住别人的姓名同时别人也会记得你。尽量不要使用“亲爱的先生／女士”这样的称呼。记得商务的本质就是建立一种关系网。)

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