Personal private healthcare is now within the reach of all people， with a wide choice of schemes and premiums to pay. And nobody has done more to bring this about than Tip-Top. We help so many people and companies. Tip-Top Health Insurance is not only Britain’s largest healthcare insurer; it has also been established the longest with schemes that start from as little as ￡1.25 a week depending on the level of care you want. What’s more， every sixth year is FREE after 5 claim-free years.

Tip-Top has won numerous awards. A recent poll placed Tip-Top ahead of all its leading competitors in the health insurance service. Just look at the benefits again：

Accommodation and care in private hospitals

Specialist fees paid for consultations and treatment

Nursing at home if needed

Worldwide cover when you travel overseas.

Tip-Top is aware that when illness strikes， finding out more about a problem can help. So we have introduced our Health Line Information Service. You can call at any time to find out about over 450 health-related topics.

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GOLD

The very best in private health insurance， providing high levels of benefit to cover your healthcare needs.

SILVER

Tip-Top‘s most popular health insurance scheme also giving a wide range of benefits for very affordable subscriptions.

BRONZE

Our budget policy that covers all in-patient hospital costs.

Interested？ Telephone now for our free brochure. Our lines are open 24 hours a day on 0800 777 666.

QUESTION 3

Situation： You have been asked to write a report on the recent in-service training of some of your staff.

Task： Study the information in the Staff Training Record on the page opposite， then answer the questions below. Keep your answers very short. Figures and/or single word answers are acciptable.

1 How many staff have had a total of 10 days’ training？

2 Which department received no training for 2 consecutive years？

3 Who has had more training， Tony Hart or Tony Harrison？

4 Who had one day less training than Zuber Patel？

5 Have both people in Management received training every year？

6 In which year did Rikki Helsing receive most training？

7 In 1996 how many people received only a single day‘s training？

8 Did Stuart Simpson miss training between 1994 and 1997？

9 Which of Stuart Simpson’s colleagues in Workshop had the most training in 1997？

10 In which year did Val Booth receive more than 3 days‘training？

11 How many staff have had less training than Jill Pike？

12 In Sales， who had no training in 1994？

13 To which department does the person with most training overall belong？

14 Which department has received the least training？

15 Did the Sales Department receive more training in 1995 or 1997？

16 How many employees have had less training than Paul Fox？

17 In 1995 how many employees had more than one day’s training？

18 Who received the most training in 1997 and 1996？

19 For how many years did Graham Chesters receive less than 2 days‘ training？

20 In which year was the least training taken overall？

（20 marks）

QUESTION 3 CONTINUED