Part Four: Monologue
Manufacturers and stores in America will often take back things you buy if they don’t work properly. You usually need your receipt to take advantage of these offers. The store policies are usually better than the manufacturers.  The will often give you your money back if you decide you don’t like what you bought. American law requires that their return policies have to be posted in writing near the cash registers. Manufacturer’s warranties normally only cover problems that were built-in to their merchandise. Both the stores and manufactures offer to take back merchandise to make people feel comfortable about buying it. This is especially true of expensive items, such as electronics and cars.
在美国，如果顾客购买的商品不能正常运转的话，生产厂家和商店通常会接收退货。要获得这项优惠必须有收据为证。商店提供的政策通常比厂家的更优惠。如果你确实不满意自己购买的物品，商店通常会将你的钱退回。美国法律规定商店必须把退货条款书写在收银台的旁边。生产厂家的质量保证通常只涵盖其产品自身带来的问题。为了使顾客对其购买的商品满意，生产厂家和商店双方都会接收顾客退货。对于价格较贵的货品如电器和小汽车来说，这种情况尤为如此。

Part Five: Vocabulary and Phrases
--sales tax 销售税（在货物零售价格上征收的，由零售商收集的税款）
--exchange 交换；调换；兑换
--return 归还，退回
--warranty 保证书；保单
--manufacturer 制造业者，厂商，厂主;
--store credit 赊帐购货，店铺赊销(卖方欠条，顾客以后来此店买东西可以把它当钱来使用)
--receipt 收据，收条
--defects 缺点，缺陷，不足之处
--original 最初的，本来的，原始的

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