正式而不拘谨
Be formal but not stiff.
If you are too formal, people won’t be at ease around you. Act too casual and people may not take you seriously. Aim for the middle ground!
(正式而非拘谨。如果你表现的太正式了,别人呆在你身边就觉得很不自在。表现的太过随便,人们又可能不认真对待你。表现要适当!)
回答时清晰简明
Be clear and concise.
Get to the heart of the matter quickly and don’t waste words. On the other hand, don’t assume that the person you’re talking to knows who you are and why you are contacting them - they may need a reminder and some background.
(清晰而简明。直接阐明问题的关键而非转弯抹角。另一方面,别期待和你谈话的人一上来就知道你是ˬ并知道你是为何而来——他们需要一些提示及背景情况的了解。)
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